Monthly Stats – April 2014

We aim to revolve all issues within an hour when raised during normal business hours.

In April we just about managed that on all but 3 days. We had a total of 88 tickets raised which is down on lasts months 111 tickets. The average time a ticket was open was 41 minutes which is up by a couple of minutes compared to last month.

 

April 2014 Stats

April 2014 Stats

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