Case Study – TJ Parry and Sons

TJ Parry and Sons provide commercial vehicle repairs and maintenance in the Shropshire and Midlands area.

Start Technology (our IT partner) were approached by TJ Parry and Sons to quote for a new Windows Small Business server and new workstations. During the audit of their existing systems Start Technology found that Parry’s were paying for 3 BT analogue lines and a lease on an out of date Siemens phone system. Start Technology put us in touch with Parry’s to see if we could improve their phone system and save them money at the same time.

It was obvious that Parry’s were perfectly suited to our Local 3CX package. As all their phone extensions are based in the same office and they had just had a new Windows Server installed.

We installed 3CX with Snom 300 and 320 handsets. They kept one BT analogue line for their fax machine and BT broadband for Internet browsing, email and for their connection. We used a Linksys PAP2T to connect their analogue bell which ring in the garage area when the calls come in.

Since switching to 3CX Parry’s save an average of 60% a month on call charges and line rental. They have system which is future proof and will grow with their company without major reinvestment. They now have caller ID on every phone and can make up to 4 simultaneous calls at once.